The (Senior) CRM Automation & Lifecycle Manager at HolidayCheck Group AG will be pivotal in managing customer relationships throughout their journey, from the initial inspiration to rebooking. This role involves designing automated customer journeys, defining contact strategies, and optimizing performance based on various KPIs. Candidates should possess at least six years of experience in CRM, with a strong focus on data-driven decision-making and familiarity with CRM channels like email and Wha